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Top Insurance Companies, According to Medical Billers

medical credentialing

Everybody has a mission. Every individual, every company, every team. Ours is to help you thrive in your position—to help you achieve your own mission in serving your community and providing patients with the healthcare they deserve. Now, a critical piece to this puzzle is staying informed on various insurance companies; we understand that, and we can offer you assistance in this process.

To gather important, reliable information on different insurance companies, we surveyed 10 medical billers about their experiences with said companies. Questions varies, but one required billers to put themselves in your shoes for a moment and determine which company they would undoubtedly like to work with. More specifically, they were asked to answer the following: If you were a provider deciding which insurance companies to be credentialed with, what is the top company you would pursue? Why?

The results are detailed below, but before you read them, consider this: the medical billers were asked to identify just one company. There are surely other companies they would love to work with, which are not included in their responses and the following discussion.

Results

A majority of the medical billers surveyed (60%) said they would pursue Blue Cross Blue Shield (BCBS) if they were providers deciding which insurer to be credentialed with. The remaining 40% of those surveyed were split evenly between Cigna and indecision: 20% said they would pursue the former, and 20% said they could not answer this question definitively. Additional information about the billers’ responses and the companies can be found below:

Blue Cross Blue Shield (BCBS)

Again, 60% of the billers who took our survey said they would want to work with Blue Cross Blue Shield if they were providers. One of these individuals said that BCBS “pays the highest, is the quickest to work with, and is easy to resolve issues with.” Another said that this company “pays the most and is the easiest to deal with,” and a third said they chose BCBS simply because a high volume of clients have this insurance. The fourth and final said that BCBS pays well.

BCBS has provided health coverage to over 100,000 Americans since 1929. It is their mission to enable their customers to live “free of worry” and “free of fear.” In addition, they customize their work to best benefit each and every community they serve. According to their website, over 96% of hospitals and 95% of doctors choose to work with BCBS, which is more than any other insurer.

Cigna

The second most popular insurer, based on the responses of several medical billers, is Cigna. Again, 20% said they would choose to work with this company. One biller explained that Cigna pays claims quickly and their reps are efficient, while another said they have good online tools.

Cigna’s mission is to help its customers improve their health, their wellbeing, and their sense of security. The company got its start over 200 years ago and has since evolved into what it is today with the merger of INA Corporation and Connecticut General Corporation. Its team members prioritize “proactive, personal and empathetic” interactions and relationships and work to help customers stay healthy, provide for their families, and obtain quality healthcare.

In Conclusion

Based on the responses of 10 medical billers, Blue Cross Blue Shield and Cigna are both good, reputable companies to work with. That said, the medical billers were asked to name and describe just one company they’d pursue if they were a provider deciding who to partner with—meaning those above are the top insurers, according to these billers, but there are other respectable companies that they would be happy to work with.

Thank you so much for all of your help with this! You all have been really wonderful to work with and I would highly recommend you to anybody who is looking for help with credentialing." Lorena Abarr - Massachusetts
I recently started the insurance credentialing process with Thriveworks, and must say it has been a pleasant experience so far. Great customer service, attentive staff, very prompt and responsive." Christa Surerus - Minnesota
Just writing a note to tell you that Laura Peak has been doing an outstanding job for my credentialing. She is kind, professional, prompt, and available. She has made building my new practice much easier- and is much appreciated!" Dr. Nick Garg - Pennsylvania
Medical Credentialing Reseach
We Surveyed Practicing Medical Billers, and asked them about Top Insurance Companies

Read what we found out...

  • Insurers Most Likely to Reject Preauthorization
  • Lowest Paying Insurance Companies
  • Insurance Companies Most Likely to Audit You
  • Insurance Companies Most Likely to Take Money Back
  • The Fastest Paying Insurance Companies
  • Insurance Companies that Go Above and Beyond
  • The Worst EAPs to Work With
  • Top Insurance Companies
Meet the Team!

Medical Credentialing Reviews
Credentialing.com Overall Rating: 5★★★★★ based on 35
5 1 35
reviews.
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Convenient!

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Easy

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Credentialing with Credentialing.com was easy and the Credentialing.com staff I worked with were extremely hel...Read more

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Best investment I made in years!

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Always warm, friendly, and effective whenever I reached out to them, the Credentialing.com team took on the Go...Read more

liath of getting me credentialed. I'm trained as a psychotherapist and didn't have the know-how or time to trudge through the mess. DO contact them and save yourself the stress. The best investment I made in years!

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- Matthew
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Wonderful experience

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munication with me throughout the application process. Thanks to their help, I am now an in-network provider with most of my local PPO plans, and I get new insurance referrals every week.

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- Greg
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Excellent job

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Credentialing.com has done an excellent job handling the documentation and administration for my getting on se...Read more

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- Richard
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Good Value

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I was glad to work on Credentialing.com. The services provided were as described, were of good value and allow...Read more

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- Rachel
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Highly Recommend

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Credentialing.com team of professionals took the hassle and busy work out of the credentialing process so that...Read more

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- Foster
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Pleasurable Experience

★★★★☆

I did some of the paperwork for insurance credentialing in the past. I will never do that again! It is not a p...Read more

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- Joseph
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Investment

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Credentialing.com came to my rescue and removed the anxiety and paperwork from the credentialing process. Now ...Read more

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Burden off my shoulders

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Good communication

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out this part of the business. You're people asked for what they needed from me and took it from there.

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- Reid
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Helpful

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I have found Credentialing.com staff to be very helpful and efficient. Not only do they do all the work in con...Read more

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- Dennis
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Thanks for your help!

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Credentialing.com helped me become a provider with several insurance companies. The staff completed all paperw...Read more

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- Roni
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Wonderful

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- Lisa
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Quality

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- Rod
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Worth the money!

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I used Credentialing.com to get credentialed with Medicare, Medicaid, and BCBS, and I knew I was in good hands...Read more

! They handled all of the work and communication with the insurances for me, and didn't stop until I got approved! DEFINITELY worth the money!

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Awesome

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rain which was cumbersome and challenging without their expertise assistance.

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- Michael
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Improved my bottom line

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Using Credentialing.com for credentialing was a good decision for me. The service was convenient, timely, and ...Read more

user friendly. My rep was easy to contact and always there to help me out or answer my questions. And being paneled with insurance companies has improved my bottom line.

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- Cynthia
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Painless

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Credentialing through Credentialing.com was a seamless, painless, and efficient process. As a sole practitione...Read more

r with zero time for credentialing, Credentialing.com took the stress off, provided clear and timely updates, and allowed me to focus more on my practice and my clients. The time saved and the stress avoided are easily worth the investment. Thank you Credentialing.com!

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- Adam
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Easy

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Working with the Credentialing.com credentialing team was very easy and efficient. They kept me informed of my...Read more

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- Tressa
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Tremendous

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I found out about Credentialing.com approximately three years ago and they have been a tremendous help to my b...Read more

usiness. I am a small company and need help to get on insurance panels and Credentialing.com did just that for me. The staff is courteous and efficient. I want to take this opportunity to thank them!

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- Denise
Credentialing.com

Hassle Free

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Credentialing.com was instrumental in helping me start my private practice. They handled the entire process of...Read more

applying to be a provider on various insurance panels, and ultimately was accepted on each of these networks. Credentialing.com made this experience seamless and hassle free, allowing me to focus my energies and attention in my work with clients. The staff was professional, knowledgeable, and responsive to my inquiries/requests. I plan on continuing to utilize Credentialing.com as my practice grows. Thank you.

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- Ivy
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Less confusing

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Opening up a private practice is stressful enough. Credentialing.com made the credentialing process less stres...Read more

sful and less confusing. They kept me up to date throughout the credentialing process. Thanks Credentialing.com!

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- Tracy
Credentialing.com

Professional Quality

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I was impressed with the professional quality of the organization. They kept me updated on the credentialing p...Read more

rocess and were very helpful in getting me on the panel. In fact, I plan on using them again right now to get on another insurance panel.

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- Les
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Mr

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Residential Care Facility for the elderly.

- Alex Hamilton

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